Terms and Conditions

A&M COVERCARE WILL PROVIDE THE SERVICES AND BENEFITS DECRIBED IN THIS POLICY:

• During the period of cover care
• Following payment of the premium

 What is covered under this policy?

• A free annual service is provided to all customers
• There are no limits on the calls and claims you make each year
• Services as described in level of cover

 What is not covered?

• Repairs to existing problems.
• Boiler replacement if system is beyond repair
• Replacement of radiators (if not under correct package)
• Warm air heating systems
• Only Gas systems covered
• Any other appliance connected to your internal gas supply pipe
• Removal of sludge or hard water scale from boiler or system
• Third party or accidental damage (cost of repairs not included relating to the damaged caused by others).
• Consequential loss- Unless we are responsible for it, we will not include loss or damage to property (including any cleaning required) caused by appliance, boiler or system breaking down or leaking.
• Any redecoration that is needed following our work is not responsible by us.
• Any faults or damage due to weather conditions, subsidence, structural repairs, accident, fire, lightning, explosion, flood, earthquake or storm will not be covered.
• Improvement to systems to bring them up to current standards are not included

 General policy conditions

• 30 day no claim period from start date
• Minimum 6 month agreement
• Agreement begins after first payment has been authorised
• System will be thoroughly checked by corgi registered engineers upon commencement on cover period
• Cover is only provided to address stated on the policy document
• In the event of an emergency our engineers will be with you within 24 hrs where possible
• We will only cover boilers that are less than 20 yrs old as it can be difficult to source spare parts
• We have the right to cancel the policy and make amendments at any given time
• You have the right to cancel the agreement at any time, but will not receive any refund unless cover is cancelled within a 14 day period of the policy start date as detailed in the policy schedule
• At the end of your term A&M will contact you for no obligation renewal